Welsh Rescue Lip Wax
Frequently Asked Questions
Products
1. What is Welsh Rescue Lip Wax made from?
Welsh Rescue Lip Wax is crafted with nourishing natural beeswax and a blend of plant oils to protect, soften, and condition your lips. We use only the finest ingredients to ensure your lips are treated with the best nature has to offer.
Welsh Rescue Lip Wax Original
Ingredients:
100% Pure Beeswax
Coconut oil
Olive oil
- Castor oil
Welsh Rescue Lip Wax Flavored
Ingredients:
100% Pure Beeswax
Coconut oil
Olive oil
- Castor oil
Concentrated flavoring
2. What flavours do you offer?
Welsh Rescue lip wax Original has no added flavouring.
However, we also offer a variety of delightful flavours, including Coconut, Cherry, Watermelon, and Strawberry. Each flavor brings its own natural, refreshing touch to your lips.
3. How does beeswax benefit my lips?
100% Pure Beeswax is the hero ingredient in our lip balm. It naturally forms a breathable barrier that locks in moisture while allowing your skin to breathe. Beeswax helps soothe dry, cracked lips, protects against harsh elements like wind and cold, and provides a smooth glide without the greasy feel. It’s a tried-and-true remedy for keeping lips comfortable in all weather.
4. How long does the lip balm last on my lips?
Our lip balm provides long-lasting nourishment and protection. Unlike many lip balms that wear off quickly, Welsh Rescue Lip Wax is designed to stay with you throughout the day, keeping your lips soft and hydrate
5. Is your lip balm suitable for all skin types?
Yes! Welsh Rescue Lip Wax is made with natural, non-irritating ingredients, making it suitable for all skin types. Whether you have sensitive skin or just want a natural option, you can trust our lip balm to provide soothing relief.
6. How should I store my Welsh Rescue Lip Wax?
To keep your Welsh Rescue Lip Wax at its best, store it in a cool, dry place. Avoid leaving it in direct sunlight or in very hot environments, as this may affect the consistency of the balm.
7. Can I use this lip balm if I have allergies to beeswax?
We recommend that people with known allergies to beeswax or other bee-related products consult with a healthcare provider before using Welsh Rescue Lip Wax. For those who may have sensitivities, we advise against use.
8. Can I use this lip balm during the winter months?
Absolutely! Welsh Rescue Lip Wax is perfect for winter. The beeswax creates a protective barrier that shields your lips from the cold, wind, and dry air, keeping them hydrated and smooth.
9. Where is Welsh Rescue Lip Wax made?
Our lip wax is proudly made in Wales, using natural, local ingredients wherever possible. We take pride in supporting local producers and maintaining a high standard of quality.
10. How do I purchase Welsh Rescue Lip Wax?
You can purchase Welsh Rescue Lip Wax directly through our website. Simply visit our product page, choose your flavour, and checkout for fast delivery straight to your door.
Delivery
1. What are the delivery charges for orders?
The delivery charges for your order depend on your location and the size of your order. Shipping costs will be calculated at checkout, so you can see the exact amount before finalising your purchase.
2. Do you offer free delivery?
Currently, we do not offer free delivery. However, for large orders, please feel free to contact us directly, and we’ll be happy to provide a personalised shipping quote.
3. How long will my order take to arrive?
3. How long will my order take to arrive?
UK orders: Standard delivery typically takes 2 to 5 working days.
EU orders: Standard delivery usually takes 3 to 7 working days.
Express or expedited shipping options are available for faster delivery and will be offered at checkout.
4. Do you ship internationally?
Currently, we only ship to the UK and EU. We do not ship to any other international locations at this time.
5. Can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your delivery through the carrier’s website.
6. Are there any additional fees for EU orders?
For EU orders, customs duties or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and will not be covered by the shop.
7. What should I do if my delivery is delayed?
If your delivery is delayed, please check the tracking information first. If there are any issues or further delays, feel free to contact our customer service team, and we’ll assist in resolving the situation.
8. Can I change my delivery address after placing an order?
Once an order is placed and processed, we are unable to change the delivery address. Please ensure all information is correct before completing your order. If you realize a mistake, please contact us as soon as possible, and we’ll do our best to help.
9. Will I be charged for multiple shipments if I order different items?
If you order multiple items from our shop, they may arrive in separate packages. However, we do our best to consolidate shipments wherever possible to reduce costs and environmental impact. Any additional shipping fees will be clearly indicated during checkout.
10. What if my order arrives damaged or incorrect?
If your order arrives damaged or incorrect, please contact our customer service team immediately. We’ll work to resolve the issue, whether it’s sending a replacement or processing a refund.
